Alain Varenne

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Last quote by Alain Varenne

We must do everything in our power to help the customer as much as possible, tour operator's must accept that. But, once again, all these responsibilities depend on whether a case of 'act of nature' is legally invoked. If this is an act of nature, then it's nobody's fault, and if there's no fault, there's no compensation.
Apr 23 2010
Alain Varenne has most recently been quoted in an article called Ash chaos buck-passing brings 3rd EU warning. Alain Varenne said, “We must do everything in our power to help the customer as much as possible, tour operator's must accept that. But, once again, all these responsibilities depend on whether a case of 'act of nature' is legally invoked. If this is an act of nature, then it's nobody's fault, and if there's no fault, there's no compensation.”.
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