Alex Cruz - Heathrow

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Last quote by Alex Cruz

We did have a power surge in one of our data centres which affected the network. It stopped the millions of messages that come between all the different systems ... in the BA network. We will make a full investigation to find out exactly what happened.feedback
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May 30 2017
We can learn a lot about a person if we know what types of things he or she talks about or comments on the most frequently. There are numerous topics with which Alex Cruz is associated, including Christmas and Boxing. Most recently, Alex Cruz has been quoted saying: “They've all been local issues around a local data centre who have been managed and fixed by local resources.” in the article British Airways IT failure: how to claim compensation for cancelled flights.
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Alex Cruz quotes

Oct 12 2016

If we were to get some sort of news that it was going ahead at Heathrow, and Heathrow Airport were to react very quickly saying from Jan. 1 we're going to add 10 pounds (to airport charges), we wouldn't react very well. We would very much oppose such a move.feedback

Oct 12 2016

What we would really like to do is work with the government and work with Heathrow Airport to really develop it into what it should be.feedback

Sep 29 2016

They've told us we are experts in flying and service, but when it comes to catering on short-haul flights, they want to choose from a wider range of premium products.feedback

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