Bob Hedges

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Last quote by Bob Hedges

Cross-selling is hard, difficult work, but ultimately it's about keeping customers banking with you. But you also risk alienating your customers when you cross-sell too hard.
Sep 19 2016
Bob Hedges has been quoted in 2 different articles. Most recently, Bob Hedges has been quoted saying, “There are fundamental costs associated with running a broad retail franchise. You can move to part-time help, you can let the carpet get a little more worn, but these are just short-term tactics.” in an article called Hauling cash, replacing cards, fixing ATMs: the stubborn costs banks can't erase. This is only one of 2 quotes from Bob Hedges. To see more examples Bob Hedges’s views and opinions, check out the section below. You can filter Bob Hedges's quotes by date and by topic to see, for example, what Bob Hedges said about customer recently and in the past.
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Quotes by Bob Hedges

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