Cathryn Ross - Water Services Regulation Authority

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Last quote by Cathryn Ross

If you look, for example, at how competition progressed in Scottish market... you can see that SMEs have benefitted from competition. It did take longer but we are confidently expecting SMEs to become an attractive part of the market for some providers. There are reasons not to expect the same issues that we see in energy occurring in water. That said, we must absolutely learn the lessons that we can.feedback
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Mar 30 2017
This page is completely dedicated to what Cathryn Ross has to say. All of Cathryn Ross’s quotes are organized here by date and topic. The most recent quote attributed to Cathryn Ross came from an article called Government opens the floodgates to water market competition: “The cost-benefit analysis which underpinned the reforms suggested a net benefit for the country of £200m from opening the water market. So even based on a conservative estimate there is some real money here. There was tale after tale of frankly below par customer service and that was probably the biggest single driver for the reforms. There was this palpable need among business customers for better service and, frankly, more innovative thinking.”.
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Quotes by Cathryn Ross

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