Drew Nieporent

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Last quote by Drew Nieporent

Ask for the manager or the owner, and say, We want to have a good time here,' and then enumerate what went wrong. The manager will say some form of the following: 'From this point on, I'll make sure there are no more problems.' In the restaurant business, we want our guests not to suffer in silence. The guest orchestrates his own good time in a restaurant. Survey the restaurant. If you see a lot of people, order right away so your order doesn't get stuck behind a party of eight.
Mar 10 2017
Drew Nieporent has most recently been quoted in an article called A $2, 000 Room and Stale Pastry? When Luxury Travel Goes Awry - The New York Times. Drew Nieporent said, “Ask for the manager or the owner, and say, We want to have a good time here,' and then enumerate what went wrong. The manager will say some form of the following: 'From this point on, I'll make sure there are no more problems.' In the restaurant business, we want our guests not to suffer in silence. The guest orchestrates his own good time in a restaurant. Survey the restaurant. If you see a lot of people, order right away so your order doesn't get stuck behind a party of eight.”.
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