Edward H. Bastian

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Last quote by Edward H. Bastian

Overbooking is a valid business process. It's not a question, in my opinion, as to whether you overbook; it's how you manage an overbook situation.feedback
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Apr 28 2017
This page is completely dedicated to what Edward H. Bastian has to say. All of Edward H. Bastian’s quotes are organized here by date and topic. The most recent quote attributed to Edward H. Bastian came from an article called After United dragging incident, 3 major airlines change policies affecting bumped passengers: “I don't think it's a significant challenge for us. I think it's very much about giving our front line the tools and the flexibility to empower them at the first point of contact, and that's what we'll continue to do. I don't think we need to have additional legislation to try to control how the airlines run their business in this space.”.
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