Gillian Guy

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Last quote by Gillian Guy

After a decade of low wage growth, people's wages are now falling, whilst the cost of essentials like gas and electricity are rising. The most expensive tariffs have gone up by £89 on average in the last year.feedback
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Oct 16 2017
Gillian Guy has most recently been quoted in an article called Broadband customers to be shown "rush hour" internet speeds before buying deals. Gillian Guy said, “For most people, a reliable broadband connection is a necessity - so when they don't get what they've paid for they should always have a quick and easy way out of their contract. These changes are an important step in giving consumers more power to hold their broadband provider to account for poor service.”. Gillian Guy has been quoted a grand total of 16 times in 12 articles.
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Gillian Guy quotes

Mar 17 2017

The prime minister is right that the energy market is not working for everyone. Over 2 million low-income families and pensioners in Britain are paying £141 more each year because they remain on their supplier's standard variable tariffs.feedback

Mar 03 2017

From beauty treatments to gym contracts, consumers are signing up to free trials or one-off discounts only to find that money is then taken from their account each month. The government's plan to make sure people are told if a payment is due to be taken will give consumers the opportunity to put a stop to it, so they can make sure their money stays in their bank account.feedback

Mar 03 2017

Subscription traps are one of the many nasty surprises that can be hidden in the small print. Firms are bamboozling consumers with lengthy terms and conditions and complicated clauses, making it really difficult for people to know what they're signing up to. The government's welcome clampdown in this area will help people know where they stand and challenge unfair practices.feedback

Mar 02 2017

We're still very concerned about fees charged by claims management firms for handling people's PPI complaints – in some cases this can be almost half of people's compensation – despite the fact that they can claim for free.feedback

Mar 02 2017

To prevent firms using the FCA's deadline to swamp people with cold calls, and ensure consumers get more of the compensation they deserve – the claims management regulator should set a limit on the amount firms can charge for handling claims by the time the deadline comes into effect.feedback

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