Harj Johal

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Last quote by Harj Johal

Financial services can be a minefield for many customers. Most people only call us once or twice a year. Competitive drivers want to pay based on price without wanting to know the full details. You wouldn't say that to a logical analyser, because they would never rush a decision.feedback
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Apr 02 2017
Harj Johal has most recently been quoted in an article called How insurance firms are learning to read our minds. Harj Johal said, “Financial services can be a minefield for many customers. Most people only call us once or twice a year. Competitive drivers want to pay based on price without wanting to know the full details. You wouldn't say that to a logical analyser, because they would never rush a decision.”.
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