Henry Harteveldt

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Last quote by Henry Harteveldt

This is an enormous inconvenience. And frankly it creates a lot of stress to the traveler. It makes them more aware of the risks that could happen, as well it's just the inconvenience and hassle of having to put these very expensive devices in their checked luggage where they have no control over it for hours at a time.
Mar 22 2017
Henry Harteveldt has been quoted 16 times. The one recent article where Henry Harteveldt has been quoted is Norwegian Air Has Cheap Flights to Europe. But Not as Cheap as You’ve Heard. Most recently, Henry Harteveldt was quoted as having said, “Norwegian's fares can be deceptive. Some flights now have fares that rival those of network airlines, and may be higher if the traveler adds optional services, such as checked luggage.”.
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Henry Harteveldt quotes

It's not like the CDC just issued a warning saying, don't go to England.

What this means is hopefully a much more reliable United, a much more on-time United and hopefully also a more pleasant United for its customers to fly.

So all the agents who couldn't use Deltamatic were useless.

These are token investments in the passenger experience that will not cost airlines a lot of money but are small ways to make passengers a little bit happier. American and United realized: We don't let other airlines have an advantage on price, why let them have one on pretzels.

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