Howard Schultz


Last quote by Howard Schultz

We must do more for our people that we serve, the communities, and we have a bigger responsibility. We can't wait for Washington.
Mar 22 2017
Howard Schultz has been quoted 67 times. The one recent article where Howard Schultz has been quoted is The double-whammy group giving you two ways to lose. Most recently, Howard Schultz was quoted as having said, “We must do more for our people that we serve, the communities, and we have a bigger responsibility. We can't wait for Washington.”.
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Howard Schultz quotes

We will neither stand by, nor stand silent, as the uncertainty around the new administration's actions grows with each passing day. There are more than 65 million citizens of the world recognized as refugees by the United Nations, and we are developing plans to hire 10,000 of them over five years in the 75 countries around the world where Starbucks does business.

If the recent executive order related to health care remains in place and the Affordable Care Act is repealed causing you to lose your healthcare coverage, you will always have the ability to return and can do so within 30 days of losing that coverage rather than having to wait for an open enrollment period.

If you go back to the long-term, the five-year plan that we have committed to – mid-single-digit comps, 10 percent revenue growth and 15 to 20 percent EPS growth over the next five years – I wouldn't get too concerned about this quarter. We said all along, there would be ups and downs, but here we are, a company that's been public for 25 years and we've proven over and over again the sustainability, the relevancy and the growth and development of Starbucks.

We are now laser-focused on fixing this problem, but the nature of it - too much demand - is an operational challenge we have solved before and I can assure you we will solve again.

I think in the world that we are living in today, there is a greater responsibility on companies to ensure the fact that we balance profit with social impact. And that is the kind of message I would share with the President-elect and I hope that he would share that.

The most important currency in leadership is trust. Kevin has the trust of our partners and our people. He has the trust of the street as you saw today, and this is going to be a very smooth and natural transition.

Not only will China one day be bigger than the U.S., but our business in China will demonstrate that we will be one of the...most significant winners in terms of a Western consumer brand.

I knew in my heart that if I was ever in a position where I could make a difference, I wouldn't leave people behind.

Starbucks has been in business now for 45-plus years. You know, I'm not putting myself in the class of Tom Brady or any other athlete that has been at the cornerstone of success on a team sport. This is a team sport. It has always been a team sport. I've gotten more credit that I deserve. The company has a large base of fantastic leaders.

What was clear was Kevin's ability. He is much better prepared to manage the global operations of the company than I am at this stage.

Ninety million customers a week are going through Starbucks stores, and I assume many of them voted for Donald Trump.

Many of you are familiar with the breadth of global management experience and the deep consumer and technology experience and expertise that Kevin brought to Starbucks when he joined our board in 2009. For years he has provided invaluable insights into how we scale the company around the world and how to best integrate industry-leading customer facing technology into our customer experience and operations.

The two fiscal years following [Johnson's] engagement have been the best years in the history of Starbucks coffee company.

I'm all in on all things Starbucks and have no plans to run for public office.

Building a new brand is not unlike what Ralph Lauren did with Purple label.

As I focus on Starbucks next wave of retail innovation, I am delighted that Kevin Johnson – our current president, COO, a seven-year board member and my partner in running every facet of Starbucks business over the last two years – has agreed to assume the duties of Starbucks chief executive officer. This move ideally positions Starbucks to continue profitably growing our core business around the world into the future.

I have such a big heart for any entrepreneurial person that's trying to do something against all odds.

Two people show up at the front desk of Starbucks from France. They came from France!

What we need inside Starbucks in the HR group is we need veterans recruiting veterans who understand their language, their challenges, their issues. So the people who are recruiting veterans at Starbucks are the people who have worn the cloth of the nation.

What we have learned is that the level of attrition rate among veterans is lower. The level of performance is higher, and these are great, great young men and women.

What I would say is simply we should not be acknowledging veterans who have served the country only on Veteran's Day. We should be doing it every single day. We owe them a great, great debt of gratitude.

Washington has been broken for quite some time. The rules of engagement for a public company today are very different as a result of Washington not doing its job.

Starbucks record Q4 and fiscal 2016 financial and operating results in the face of ongoing economic, consumer and geopolitical headwinds, and the significant investments we continue to make in our people and our business, once again demonstrate the power, relevance and resilience of the Starbucks business and brand.

During a divisive time in our country, Starbucks wanted to create a symbol of unity as a reminder of our shared values, and the need to be good to each other.

The company believes "these are the early days for Starbucks in China.

China represents the most important and exciting opportunity ahead of us. As our first international Roastery, we will take even bolder steps to make this Shanghai location our most stunning store, while making it completely unique and relevant to the Chinese customer.

In each shop I visited, I began to see the same people and interactions, and it dawned on me that what these coffee bars had created, aside from the romance and theater of coffee, was a morning ritual and a sense of community.

The success we are enjoying in China is really kind of highlighted by this past quarter.

We believe one day (China) could very well be larger than the U.S. business.

I spoke to almost every other retailer who's doing business in France and in the [Middle East and Africa], and we all had a similar situation.

We just believe that our customers and our people would be much more comfortable if guns are not part of the Starbucks experience.

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