Howard Schultz - Starbucks

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Last quote by Howard Schultz

These meetings produce an unbelievable level of emotion around the relationship the parents and children now have with Starbucks. There isn't one rule for how to build a company or how to lead an organization. Many times you have to customize your leadership style for what it is you're trying to do and make it as relevant as possible to the people you're trying to lead and manage.feedback
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Apr 11 2017 Starbucks
Howard Schultz has been quoted 46 times. The one recent article where Howard Schultz has been quoted is Starbucks CEO Schultz weighs in on employment: 'We can't wait for Washington'. Most recently, Howard Schultz was quoted as having said, “We must do more for our people that we serve, the communities, and we have a bigger responsibility. We can't wait for Washington. All these things, I think, are part and parcel with building the kind of company that has a conscience. Our success as a company, the $80 billion of market value, all of that is steeped in the humanity of Starbucks, of balancing profit with a social impact agenda.”.
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Howard Schultz quotes

The most important currency in leadership is trust. Kevin has the trust of our partners and our people. He has the trust of the street as you saw today, and this is going to be a very smooth and natural transition.feedback

Not only will China one day be bigger than the U.S., but our business in China will demonstrate that we will be one of the...most significant winners in terms of a Western consumer brand.feedback

I knew in my heart that if I was ever in a position where I could make a difference, I wouldn't leave people behind.feedback

Starbucks has been in business now for 45-plus years. You know, I'm not putting myself in the class of Tom Brady or any other athlete that has been at the cornerstone of success on a team sport. This is a team sport. It has always been a team sport. I've gotten more credit that I deserve. The company has a large base of fantastic leaders.feedback

What was clear was Kevin's ability. He is much better prepared to manage the global operations of the company than I am at this stage.feedback

Ninety million customers a week are going through Starbucks stores, and I assume many of them voted for Donald Trump.feedback

Many of you are familiar with the breadth of global management experience and the deep consumer and technology experience and expertise that Kevin brought to Starbucks when he joined our board in 2009. For years he has provided invaluable insights into how we scale the company around the world and how to best integrate industry-leading customer facing technology into our customer experience and operations.feedback

The two fiscal years following [Johnson's] engagement have been the best years in the history of Starbucks coffee company.feedback

Kevin has been a wise and supportive resource for me.feedback

I'm all in on all things Starbucks and have no plans to run for public office.feedback

I love the company as much as I love my family.feedback

Building a new brand is not unlike what Ralph Lauren did with Purple label.feedback

As I focus on Starbucks next wave of retail innovation, I am delighted that Kevin Johnson – our current president, COO, a seven-year board member and my partner in running every facet of Starbucks business over the last two years – has agreed to assume the duties of Starbucks chief executive officer. This move ideally positions Starbucks to continue profitably growing our core business around the world into the future.feedback

But Kevin and the team are in charge.feedback

I have such a big heart for any entrepreneurial person that's trying to do something against all odds.feedback

Two people show up at the front desk of Starbucks from France. They came from France!feedback

What we need inside Starbucks in the HR group is we need veterans recruiting veterans who understand their language, their challenges, their issues. So the people who are recruiting veterans at Starbucks are the people who have worn the cloth of the nation.feedback

What we have learned is that the level of attrition rate among veterans is lower. The level of performance is higher, and these are great, great young men and women.feedback

What I would say is simply we should not be acknowledging veterans who have served the country only on Veteran's Day. We should be doing it every single day. We owe them a great, great debt of gratitude.feedback

Every once in awhile you wake up and say, what?feedback

Washington has been broken for quite some time. The rules of engagement for a public company today are very different as a result of Washington not doing its job.feedback

Starbucks record Q4 and fiscal 2016 financial and operating results in the face of ongoing economic, consumer and geopolitical headwinds, and the significant investments we continue to make in our people and our business, once again demonstrate the power, relevance and resilience of the Starbucks business and brand.feedback

During a divisive time in our country, Starbucks wanted to create a symbol of unity as a reminder of our shared values, and the need to be good to each other.feedback

The company believes "these are the early days for Starbucks in China.feedback

China represents the most important and exciting opportunity ahead of us. As our first international Roastery, we will take even bolder steps to make this Shanghai location our most stunning store, while making it completely unique and relevant to the Chinese customer.feedback

In each shop I visited, I began to see the same people and interactions, and it dawned on me that what these coffee bars had created, aside from the romance and theater of coffee, was a morning ritual and a sense of community.feedback

The success we are enjoying in China is really kind of highlighted by this past quarter.feedback

We believe one day (China) could very well be larger than the U.S. business.feedback

I spoke to almost every other retailer who's doing business in France and in the [Middle East and Africa], and we all had a similar situation.feedback

We just believe that our customers and our people would be much more comfortable if guns are not part of the Starbucks experience.feedback

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