James Daley

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Last quote by James Daley

It is perfectly possible for banks to install enough checks to fully put an end to this and the test should be how far have they gone - not how far have consumers gone. Losing their life savings is far too high a penalty for customers who have been negligent and this should not happen.feedback
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Nov 08 2017
James Daley has most recently been quoted in an article called Fraudline: would a new 555 emergency number have stopped us losing £164, 000?. James Daley said, “Anything that makes it easier and quicker for fraud to be reported and for victims to be offered support and reassurance has got to be a good thing. However, we're left with the bigger issue: what happens if the customer's money is still stolen as a result of being tricked into make a payment?”. James Daley has been quoted a grand total of 16 times in 11 articles.
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James Daley quotes

Jun 24 2017

These extended warranties are thankfully much less prevalent than they used to be. There was an inquiry that stopped providers selling them at the point of sale, which is what happened here. The problem with these policies is that generally just as you need them, they expire.feedback

May 18 2017

For frequent travelers air miles can be worth thousands of pounds and it is very unreasonable to say people cannot pass these on. Policies which say people have to put points in their will are especially unfair on people who die young as they are less likely to have made one.feedback

Mar 24 2017

Most of these companies effectively run monopolies which means there is no competitive pressure to act quickly in their customers' interest. It is yet another example of them not prioritizing customers' needs and proves that the market is failing them. I just hope that if they get caught short without a ticket or with the wrong ticket after machines failures that firms will take a common sense approach to fines. However, I'm not holding my breath.feedback

Mar 04 2017

This is a long overdue and much-needed crackdown on some of the many ways that companies continue to take advantage of customers. British families lead busier and more complex lives than ever - and it's depressing that so many businesses exploit this by signing up customers to cheap subscriptions which very quickly turn into expensive long-term contracts. These new rules have the potential to reset businesses' relationship with consumers, ensuring that customers only part with their money for goods and services that they want and understand.feedback

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