James Daley

James Daley has most recently been quoted in an article called Chancellor Philip Hammond to announce ban on baffling small print in consumer rip-off crackdown. James Daley said, “This is a long overdue and much-needed crackdown on some of the many ways that companies continue to take advantage of customers. British families lead busier and more complex lives than ever - and it's depressing that so many businesses exploit this by signing up customers to cheap subscriptions which very quickly turn into expensive long-term contracts. These new rules have the potential to reset businesses' relationship with consumers, ensuring that customers only part with their money for goods and services that they want and understand.”.

James Daley quotes

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This is a long overdue and much-needed crackdown on some of the many ways that companies continue to take advantage of customers. British families lead busier and more complex lives than ever - and it's depressing that so many businesses exploit this by signing up customers to cheap subscriptions which very quickly turn into expensive long-term contracts. These new rules have the potential to reset businesses' relationship with consumers, ensuring that customers only part with their money for goods and services that they want and understand.

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