Jeffrey Gennette

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Last quote by Jeffrey Gennette

Macy's customers have high expectations for their shopping experience, and earning and keeping their loyalty is now more important than ever.feedback
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Sep 27 2017
The latest quote from Jeffrey Gennette is: “We want to have great stores in the best malls in America. The consumer wants Macy's to win again.”. It comes from the Macy's CEO says management changes, job cuts target faster sales, better margins article. You’ll find on this page 12 articles with Jeffrey Gennette quoted on topics such as model and store. Jeffrey Gennette has been quoted 28 times in 12 articles.
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Jeffrey Gennette quotes

May 11 2017

These are unusual and challenging times for retail, especially for mall-based department stores. We don't have our head in the sand as to the significant challenges we face in getting the business growing again. We certainly don't have all the answers yet, but we are working on them with a sense of urgency.feedback

May 11 2017

Macy's needed to solve for that. We're obviously dropping our prices to be competitive. We don't want to have like-products that are more expensive online or in our stores than our competitors. That is why we have really pushed to make sure we're giving customers value.feedback

May 11 2017

These are unusual and challenging times for retail, especially formal-based department stores.feedback

May 11 2017

We're hoping that by the end of this year, we have a scaleable [off-price] model to aggressively roll out in the future. Seventy percent of millennials shop off-price on a monthly basis. What we find with this... where we have [Backstage] in a free-standing store, in a Macy's full-price store, the entire building is lifted by a very nice level.feedback

May 11 2017

Our first quarter sales and earnings results were consistent with our expectations, and we remain on track to meet our 2017 guidance. We are encouraged by the performance of the pilot programs we tested last year in categories like women's shoes, fine jewelry, and furniture and mattresses. We look forward to expanding these successful initiatives nationally this year and anticipate they will have a measurable impact on our performance starting in the second quarter, building through the fall. Additionally, our digital platforms showed continued strong growth in the first quarter.feedback

Apr 21 2017

We hope that by the end of 2017, what we're going to exit with is a viable off-price concept that is on-mall, not off-mall like our ferocious competitors. It wins if we get an extra purchase. It definitely wins if we get another visit. And it is a home run when you get a new customer.feedback

Sep 08 2016

I think we need more of them in our stores, and we are working hard at that. So I think as I mentioned, the scalable model to be able to get food and beverage out to more of our doors is what's on our mind.feedback

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