Kate Hogenson - Kobie Marketing

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Last quote by Kate Hogenson

Restaurant customers don't necessarily want an apology or a discount, they want to know that it will never happen again. As we saw last year with their summer rewards program 'Chiptopia' to battle their previous food incident, simply handing out free food and discounts doesn't do much to change the hearts of customers.feedback
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Jul 25 2017 Chipotle
The latest quote from Kate Hogenson is: “Regular visitors become loyal customers through high customer engagement, superior service and stand-out experiences – not through discounts alone. And it's true brand loyalty that keeps customers coming back.”. It comes from the Chipotle reports Q3 earnings of 27 cents a share article. You’ll find on this page 2 articles with Kate Hogenson quoted on topics such as customer and experience. Kate Hogenson has been quoted 2 times in 2 articles.
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