Nancy Friedman

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Last quote by Nancy Friedman

Most chat operators service several screens at a time, which is stressful. The customers normally do not know this fact.feedback
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Jul 23 2017
Nancy Friedman has most recently been quoted in an article called What the Heck? Why Are We Cursing at Customer Service Agents? - NBC News. Nancy Friedman said, “Most chat operators service several screens at a time, which is stressful. The customers normally do not know this fact.”.
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