Richard Brown - Eurostar

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Last quote by Richard Brown

We realise we let a number, a large number of our passengers down very badly. We are very sorry that we did that but we accept all of the report's recommendations and we have committed ourselves to taking forward and implementing them as fast as we can. That's our absolute priority: going forward.feedback
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Feb 12 2010
We found 2 articles in which Richard Brown said something. The most recent Richard Brown’s quote is: “What we are offering them is a full refund on their return journey, obviously, as a start. A further free journey with us if they want to take it up, and then 150 pounds per passenger on top of that, on top of out of pocket expenses. We think that is actually reasonably generous, it is a gesture of apology, to say, we are sorry we let you down.”. In addition, all sources we refer have quoted Richard Brown 2 times. On this page, you will find all of Richard Brown’s quotes organized by date and topic.
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