Robert Sutton

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Last quote by Robert Sutton

And, not doing that awful thing of 'I am sorry if you are upset' or sorry that 'people are upset'. Always blaming other people and events you can't control creates legitimacy problems, because people interpret it as a sign that you are powerless against your environment, aren't taking responsibility for fixing things and aren't learning from setbacks and mistakes. Leadership is a balancing act between confidence and doubt, and I think he does well there.feedback
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Feb 17 2017 Facebook
This page is completely dedicated to what Robert Sutton has to say. All of Robert Sutton’s quotes are organized here by date and topic. The most recent quote attributed to Robert Sutton came from an article called Why Facebook CEO Mark Zuckerberg’s vulnerable apology makes him a strong leader: “And, not doing that awful thing of 'I am sorry if you are upset' or sorry that 'people are upset'. Always blaming other people and events you can't control creates legitimacy problems, because people interpret it as a sign that you are powerless against your environment, aren't taking responsibility for fixing things and aren't learning from setbacks and mistakes. Leadership is a balancing act between confidence and doubt, and I think he does well there.”.
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