Last quote by Ross McCullough
Free shipping has been around, again, since 1996. I used to run an e-commerce team and … there's no such thing as free shipping. It takes money to hire and build these great buildings, (to) make sure that technology and infrastructure is in place. So the question for us is, can we do this every day, worldwide? … Certainly, the notion of free and who's consuming the cost associated with 'free' is going to be an ongoing battle.feedback
This page is completely dedicated to what Ross McCullough has to say. All of Ross McCullough’s quotes are organized here by date and topic. The most recent quote attributed to Ross McCullough came from an article called There’s no such thing as free shipping: UPS: “As a UPS-er, we have a phrase called 'constructively dissatisfied.' We're never satisfied, ever.”.
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Quotes by Ross McCullough
Feb 17 2017
As a UPS-er, we have a phrase called 'constructively dissatisfied.' We're never satisfied, ever.feedback
Feb 17 2017
(Amazon is) investing in areas where there are shortages of capability in markets and if we don't have the capability … or if a competitors of ours doesn't have it, they're going to put it in to serve their customers. I've had the benefit of being around Amazon since 1996 so I've seen them evolve – nothing short of impressive. They're investing in areas where there are shortages of capability in markets … They have to do what they have to do.feedback
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