Steve Rowe

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Last quote by Steve Rowe

The economics of food online are not straightforward and it is not something that we are going to rush into until we have substantial customer insight and a better understanding of what is right for M&S and right for our customers.feedback
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Sep 22 2017
Steve Rowe has most recently been quoted in an article called M&S says recovery 'on track' as full-price sales rise. Steve Rowe said, “Trading in the first quarter was in line with our expectations and we are on track with delivery of the plan we announced last year.”. Steve Rowe has been quoted a grand total of 25 times in 16 articles.
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Steve Rowe quotes

May 03 2017

I am pleased with the progress we have made in clothing and home over the last year and the time is now right for this appointment. Jill's first-class customer knowledge and great experience in running dynamic, high-achieving teams make her exactly the right person to lead this all-important part of our business from recovery in to growth.feedback

Apr 27 2017

It has not cost us anything over the last five years by not being online with food. Our customers haven't moved yet, but they will and we need to ensure that we are ready with the right response. There are unanswered questions over what this means for M&S and we have a team looking at this now with a view to undertaking a soft trial in the autumn.feedback

Apr 20 2017

M&S stores will always be an integral part of our customer offer, working seamlessly alongside our website, M&S.com, to deliver great products and service to our customers. However, our customers' shopping habits are changing. Picking up food for now or tonight rather than doing one big shop or browsing and shopping online and collecting in store are great examples of this and we are committed to adapting our business so that we stay in tune with our customers.feedback

Nov 08 2016

In fact with our Simply Food (opening) programme we will be in more locations in the future than we are in today.feedback

Nov 08 2016

These are tough decisions, but vital to building a future M&S that is simpler, more relevant, multi-channel and focused on delivering sustainable returns.feedback

Nov 08 2016

We've obviously got currency pressures that have come on to us recently but we intend to mitigate those through better sourcing, by better volumes with our manufacturers and our intention is that we won't have to pass those price rises on to the consumer in the New Year.feedback

May 19 2016

There's a balance between gross margin, pricing, promotions and making sure we've got absolutely competitive values in the high street.feedback

Dec 05 2015

These changes reflect this; a simpler management structure with a smaller, more focused team running M&S will lead to more efficient decision making and move us closer to our customers.feedback

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