Last quote about Chipotle

Brands that don't pay attention to that are just not going to keep up.
Mar 23 2017
You can find on this page a variety of quotes, by one or many people, on what they said about Chipotle. 53 people are quoted and you can read 94 citations of them about Chipotle. Steve Ells, Chris Arnold and Mark Kalinowski, are those who have spoken the most about this topic. Steve Ells said: “Over the second half of 2016 we attracted millions of new or lapsed customers and we are pleased with the rate that these new customers are converting from new or lapsed to regular customers.”.
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Mark Crumpacker - Chipotle Mexican Grill

It only adds one ingredient not already found in our restaurants, it's easy to prepare, and it's delicious. We don't view new menu items as significant drivers of our business. The simplicity of the Chipotle offering is central to our success.

Jim Cramer

This formula has worked for me as long as I can remember. As far as I can tell, it works because the number of analysts on a stock is a good gauge of how much awareness and interest there is in a name.

Jim Cramer

The key to figuring out when interest has peaked and it is time to sell is by watching the analyst coverage.

Erik Thoresen - Technomic

Menu prices at some fast casual restaurants have risen to a level where the perceived value for a typical consumer has eroded. Add to that the struggles of Chipotle, which represents a sizeable share of the fast casual industry, and it was evident that forecast revisions in for 2016 and 2017 were necessary.

Bill Ackman

We are pleased that Chipotle has taken the important step of refreshing its board, which will position the company for continued growth and long-term success. We look forward to working with the board and management to create sustained value for all shareholders for many years to come.

Dieter Waizenegger

Replacing two or more incumbent directors with diverse candidates experienced in effective human capital management should be the highest immediate priority for the company, given that both its downturn and sluggish recovery have stemmed from inadequate training and staffing, as well as excessive operational complexity.

Neil Flanzraich

This approach has proven to be a very successful formula, but as the company grew, operations became more complicated and less consistent. Given the ongoing challenges facing the company, the board felt strongly that it was best for Steve to resume leadership of the company going forward. This will ensure that his high standards for the guest experience and his unyielding commitment to the company's mission are top priorities.

Danny Meyer - Meyer

I think people are coming back in droves. Even if they're coming back to debate, there's nothing like sitting around a table with some good food with friends and that seems to really be bringing people out and we couldn't be happier.

Jeff Gramm

The food-safety crisis really exposed shortcomings in Chipotle's management and governance.

Matthew DiFrisco - Guggenheim Partners

We see greater downside risk to shares given an optimistic outlook requiring a steep sales recovery and earnings improvement already assumed in current expectations.

Bill Ackman

Our investors should not be concerned that we're in some kind of hostile engagement here.

Jack Hartung - Chipotle Mexican Grill

They are not going to be easy targets, but we thought we owed it to our shareholders to put something out there in terms of what we can deliver.

Mohammad Abu-Ghazaleh - Fresh Del Monte Produce

Particularly in the last six weeks, the prices in Mexico have gone so high. And that was actually by design of the growers, that they stopped picking fruit and stopped picking the avocados, which made a huge shortage in the pipeline. And that pushed the prices up to $70, $80 a box, which is really absurd.

Ramon Paz

The brief delay in shipment of avocados from Mexico has been resolved, and as a result, pricing is returning to seasonal levels.

Mohammad Abu-Ghazaleh - Fresh Del Monte Produce

The pipeline is already back normalizing the supply. However, the prices haven't come down as much as we would like to see.... I hope within the next 30, 40 days, we will see a more normal situation.

Jack Hartung - Chipotle Mexican Grill

Avocado supply declined during the summer, and we, again, experienced higher pricing, although we had hoped that this would be a temporary spike. In recent weeks, though, supply has become even tighter, and pricing had become much more volatile than expected. In fact, we have seen that some competitors recently have posted signs on their doors saying they are out of avocados altogether.

Keith Mestrich - Amalgamated Bank

Chipotle's closed-off and limited governance structure is unsustainable and counterproductive, posing a direct risk to shareholders and the public at large.

Steve Ells - Chipotle Mexican Grill

After operating in three diverse markets, we have determined ShopHouse hasn't demonstrated an attractive unit economic model.

Kate Hogenson - Kobie Marketing

Regular visitors become loyal customers through high customer engagement, superior service and stand-out experiences – not through discounts alone. And it's true brand loyalty that keeps customers coming back.

Will Slaubaugh - Stephens

It's not stabilized much. We've seen it slowly improve, but not at quite the rate where people thought it was going to.

Ari Wald - Oppenheimer Holdings

I would be staying away from this one; I don't think the trend has come around enough. The stock has been beaten up, and we are indeed seeing some signs of stabilization at this $400 level; this is a very important level.

Boris Schlossberg

I think it's a good buy; you know, one of the best ways to make money in the market is to buy great companies when they stumble, and it appears that Chipotle has gotten a handle on all of its health problems, and now, at this point, really seems to be seeing a resurgence.

Ari Wald - Oppenheimer Holdings

We'd rather, if you get a pop, to sell it, rather than if you get a drop, to buy it.

Mike Khouw

[There's been] a lot of bearish sentiment. I think this one might finally surprise to the upside.

Brian Vaccaro - Raymond James & Associates

We are increasingly of the view that lost sales (still down 15-20% nearly a full 12 months after the initial E.coli incident) could prove to be more permanent in nature, which creates additional downside risk in the stock.

Chris Arnold

We will provide a full update on our financials when we release our third-quarter earnings on Oct. 25.

Mark Kalinowski

The company's third-quarter promotions (including but not limited to Chiptopia) do not appear to have had the fully desired effects from the company's perspective.

Chris Arnold

We announce earnings for the third quarter later this month. We'll provide a full look at our financials and where things stand at that time.

Steve Ells - Chipotle Mexican Grill

The reaction to chorizo in the cities that have had it has been overwhelmingly positive, so we're making it available in all of our restaurants across the country. Our chorizo is made with Responsibly Raised chicken and pork, and provides a delicious new option that fits perfectly with the rest of our menu.

Jason Dowd

It's a whole new platform for our customers to express choice and variety.

Jason Dowd

It's a nice way for us to get new flavors into the restaurant. But, it also has a lot of building blocks that can stay there through this promotion and live on in the restaurant. ... We're trying to build up a pantry.

Chris Arnold

We have maintained from the outset that this case is without merit and will vigorously defend our employment practices.

Mark Blanks

It's real customers that are working and need lunch and want it delivered by drone.

Timothy Sands

It sounds simple, but it's not. There are a lot of things to work out from a safety point of view – and a policy point of view.

Howard Penney - Hedgeye Risk Management

The last thing that they want is a battle in the courtroom over paying these people money because that keeps it in the news.

Dave Vos - Google

It's the first time that we're actually out there delivering stuff to people who want that stuff.

Ted Marzilli - YouGov

For at least some consumers, the outbreaks from last year still resonate, and for those customers, eating in a Chipotle even today is not worth the risk.

Chris Arnold

We always look to engage with customers on social in a way that is fun and without taking ourselves too seriously. The nature of these tweets is not really a departure at all from what we've done for months, or even years.

Mark Kalinowski

This provides Chipotle with a prominent key shareholder, one that is likely to use its voice pro-actively.

Dieter Waizenegger

Ackman tends to come in forcefully and now everyone on the board, including the two CEOs, is under reconsideration.

Chris Arnold

We just learned yesterday of Pershing Square's acquisition of Chipotle shares. We welcome their investment, and appreciate the confidence they've expressed in our brand, differentiated offering, visionary leadership and strong growth opportunities.

John Hartung - Chipotle Mexican Grill

All the customer research points to the fact that we are recovering in the minds of our customers. In most cases we had bottomed in January, and we have been recovering steadily ever since.

Mark Kalinowski

In general, we'll continue to see Chipotle engage in multiple waves of trying to win back its customers. I think it's going to continue to be a long path back.

Chris Arnold

We are interviewing for a new board member now and considering additional board changes to meet longer-term needs.

Chris Arnold

We have been active in communicating with our shareholders and, as we generally do, are taking action based on their feedback.

Darren Tristano - Technomic

Unfortunately, I think only time is going to help them with the sales hole. I think consumers are very forgiving, but it's going to take more time.

David DuBois - Chipotle Mexican Grill

When filing for the 'Tasty Made' registration, Chipotle's legal team would have inevitably known of us at Tasty Burger, since they would have had to do a search of existing marks/registrations and come across ours. All of this leads us to believe that Chipotle has intentionally chosen to proceed with the 'Tasty Made' name and mark without regard to the obvious infringement.

Steve Ells - Chipotle Mexican Grill

Early fast food burger restaurants generally had focused menus. We think there's great strength in that original fast food model and wanted to create a restaurant built around that. Making only burgers, fries and shakes with really great ingredients, we think we can appeal to peoples' timeless love of burgers, but in a way that is consistent with our long-term vision.

Nick Setyan

You have to differentiate between a good stock and a good business. I think that even the most bearish guys in the world are assuming that Chipotle is going to get their sales back. Whether it's in 2018 or 2019 or 2020, they will get their sales back, the problem is their margin structure is going to look extremely different coming out of this crisis than going in.

Jeffrey Bernstein - Barclays

It looks like it's going to take a lot longer if it ever does get back to full strength.

Jeremy Scott - CLSA

Chiptopia [rewards program] will be a key catalyst for traffic rebuild, in our view.

John Glass - Morgan Stanley & Co. International

And while comps should begin to improve in the [second half of 2016], our work has compelled us to rethink the rate of improvement and commensurate margin gains in both '16 and '17, as well as longer term.

John Glass - Morgan Stanley & Co. International

We are downgrading ... based on new evidence that the sales recovery will remain more protracted than the market believes, and possibly more costly as a result, as CMG likely needs to ramp up marketing spend to lure consumers back in.

Jim Cramer

Never assume that just because something happened, it has to make sense because the market always is supposed to make sense. That's nonsense.

Jim Cramer

When that occurs, you want to take advantage of the irrationality, not buy into it by chasing stocks or panicking out of them, Remember, nobody ever made a dime panicking.

Chris Arnold

We are aware of the post made on Twitter, however there have been no reports of illnesses at any of our New York restaurants. Moreover, we have excellent health department scores throughout the city, and we continue to have the highest standards of food safety in our restaurants.

Mark Shambura - Chipotle Mexican Grill

We are changing the way people think about and eat fast food. That starts with using excellent ingredients, and preparing those ingredients using classic cooking techniques. A Love Story' illustrates how competition propelled these two once-simple concepts to become something neither of their founders envisioned – reliant on limited time offers, vast menus and heavily processed food.

Jim Cramer

To put it another way, you don't want to buy the stocks that are leading the decline when you're looking for opportunity in a sell-off. You want to look for stocks in areas that are independent of what's ailing the market.

Nick Setyan

I think they're probably more susceptible than any other restaurant out there to such a crisis. I do think there's probably a higher percentage of customers that aren't coming back on a permanent basis.

Andrew Charles - Cowen and Company

We're debating visibility of the next month, let alone next year. But we think they're going to move more toward normalized earnings as time progresses, and time will help heal the wounds.

Randy Garutti - Shake Shack

We have continued to execute our growth strategy and drive record results and engagement with our guests while making crucial investments in our team and our Shacks.

Steve Ells - Chipotle Mexican Grill

As our sales are on a gradual path to recovery, we remain focused on our mission of changing the way people think about and eat fast food. The best approach to re-building our business is to proudly serve safe and delicious food in our high-quality restaurants every single day, which is exactly what we will continue to do.

Håkon Helgesen

While Chipotle claims that its sales are on a gradual path to recovery, the results from the first quarter of its new fiscal year suggest otherwise.

Dieter Waizenegger

The last three quarters were a crucial time for Chipotle to demonstrate competent leadership in crisis. In contrast, the response has been publicly labeled as a mere PR blitz - one that was slow, superficial and unconvincing.

Dieter Waizenegger

With the company facing slowing momentum and potential growth challenges going forward, Chipotle is in need of genuinely independent oversight now more than ever. Shareholders must intervene now.

Ashley McCown

Chipotle needs months and months of clean bills of health before they put this in their rear view mirror.

Tushar Parashar - Vivaldi Partners

People who are seriously loyal are easy to win over. A free burrito is not enough to get you to come back.

Steve Odland

I think the bigger issue is they need to fix the underlying food safety issues ... which caused the stock price hit.

Lynne Collier - CRT Capital

The publicity around this news announcement will be another negative data-point that may affect consumer demand.

Chris Arnold

We are hosting a national team meeting to thank our employees for their hard work through this difficult time, discuss some of the food safety changes we are implementing, and answer questions from employees.

Matthew Corrin

Like millions of other people, we at Freshii are big fans of Chipotle. We figured the least we would do was look after their customers while Chipotle pauses to recalibrate.

Matthew Corrin

If a few Chipotle customers fall in love with a Freshii menu item, we hope they'll come back to both stores more often.

Steve Ells - Chipotle Mexican Grill

We face these difficult times now and need to reassure our customers that this can't happen again, and that we are going to reduce the risk of this kind of outbreak from occurring again to near zero.

Bob Derrington - Telsey Advisory Group

I'm not sure, quite frankly, they'll ever have the halo they did prior to the outbreak.

Chris Arnold

As a matter of policy, we don't comment on pending legal actions, but will offer our full cooperation.

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Quotes about Chipotle

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