Chipotle

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Last quote about Chipotle

You can find on this page a variety of quotes, by one or many people, on what they said about Chipotle. 59 people are quoted and you can read 126 citations of them about Chipotle. Chris Arnold, Steve Ells and Jack Hartung, are those who have spoken the most about this topic. Chris Arnold said: “Even with the new prices, our pricing remains very competitive within the category, particularly if you factor in the quality of ingredients we use.”.
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Mark Kalinowski

This issue may bear watching, as – at times – similar issues have adversely affected same-store sales trends at some of those restaurant concepts unfortunate enough to go through this challenge.feedback

Matthew DiFrisco - Guggenheim Partners

Our experience from other brands suggests the introduction of digital ordering tablets and noncustomer facing 'second-make' lines adds complexity to store level operations, requiring incremental or repurposed labor potentially near-term margin.feedback

Chris Arnold

Even with the new prices, our pricing remains very competitive within the category, particularly if you factor in the quality of ingredients we use.feedback

Jim Cramer

If you're looking at a company that is part of the reason for a correction, you're looking at a broken company. Those are directly in the blast zone and certain to be obliterated.feedback

Jim Cramer

To put it another way, you don't want to buy the stocks that are leading the decline when you're looking for opportunity in a sell-off. You want to look for stocks in areas that are independent of what's ailing the market.feedback

Jim Cramer

In order to boost its sales, Chipotle's spending a fortune to drive traffic, and these investments could put a major dent in the company's bottom line. This is what most of the analysts are really worried about, that higher labor costs, the higher food costs, along with technology and marketing investments, will weigh heavily on what the company is making after its sales – in other words, the company's margins.feedback

Jim Cramer

In terms of new numbers, though, management told us that the company's same-store sales grew by more than 24% in January – exactly the kind of pickup that we'd been waiting for and expected. Chipotle needs to keep executing, but the pieces are all there. Even the tricky border pieces are in place. Time for Chipotle to put the rest of the puzzle together. I recommend that you homegamers hang on for the ride, and new buyers, wait for the dip that will come after this fast run up that we had today, and then grab it and go.feedback

Mark Crumpacker - Chipotle Mexican Grill

At Chipotle, our real ingredients have nothing to hide. Other restaurants are trying to make their ingredients sound better by switching artificial colors, flavors and preservatives for friendlier sounding additives that serve the same purpose. Our food is made entirely with real ingredients that consumers easily recognize – the kinds of ingredients you can buy yourself at a farmers' market or grocery store. This new game encourages customers to learn about what's real in their food and what's not, while reinforcing our commitment to high-quality ingredients.feedback

Bonnie Riggs - NPD Group

It's going to take [Chipotle] time to get back on track. They still have their work cut out for them for consumers to find them trustworthy. I don't know if [consumers] really care. They care about things that they are most knowledgeable about and are aware of... getting in that deep, I think it confuses things.feedback

Ted Marzilli - YouGov

The dark blue line is always above the light blue line, so that's saying that a higher proportion of people who consider themselves to be healthy eaters would consider a Panera restaurant versus the general population as a whole. The why behind that is a bit of conjecture or inference.feedback

Sara Burnett - Panera

We do use natural preservatives and we do use some natural flavors for some products. They do serve a role in our menu and, especially, preservatives, in particular, serve a very important role in terms of both quality and food safety, which are things we don't compromise on.feedback

Dieter Waizenegger

We will continue to monitor Chipotle's progress, but are encouraged by these steps.feedback

R.J. Hottovy - Morningstar

[The moms] have found other options in the fast-casual space – healthier options, and lots of these are private players. Numbers are improving.feedback

R.J. Hottovy - Morningstar

February was weak for a lot of restaurant chains, but March has bounced back solidly.feedback

Chris Arnold

The lead director essentially serves as an independent chief for the board and provides an alternative to splitting the chairman and CEO roles.feedback

Steve Ells - Chipotle Mexican Grill

If you care for your ingredients properly, package them nicely and keep them at the right temperature, you don't need to have these preservatives.feedback

Steve Ells - Chipotle Mexican Grill

We never resorted to using added colors or flavors like many other fast food companies do simply because these industrial additives often interfere with the taste of the food. However, commercially available tortillas, whether they are for us or someone else, use dough conditioners and preservatives. I've been on a quest for a better tasting tortilla for years, and we finally achieved a tortilla made the way you would make them at home, and they are simply delicious. Ultimately, all of the decisions we make about the ingredients we use are about making the very best tasting food we can.feedback

Katharine Dalton

Brands that don't pay attention to that are just not going to keep up.feedback

Mike Lukianoff

We're starting to see a lot of different kinds of flavors.feedback

Chris Arnold

We just didn't believe that ShopHouse warranted continued investment.feedback

Peter Saleh - Telsey Advisory Group

For the remainder of the year, we expect same-store sales to be volatile as the company laps last year's aggressive promotional activity. We believe the launch of TV ads as part of the new campaign in April could help aid the recovery but remain cautious given the sales and promotional comparisons, noting January did represent the easiest comparison. We would await more consistent top-line trends and greater earnings confidence before becoming more constructive.feedback

John Zolidis

This represents a solid start for the year against Chipotle's easiest comparison. Looking forward, we believe that the sales recovery will accelerate as management aligns store teams against revised customer-oriented goals and as digital and marketing efforts are brought to bear.feedback

Steve Ells - Chipotle Mexican Grill

Over the second half of 2016 we attracted millions of new or lapsed customers and we are pleased with the rate that these new customers are converting from new or lapsed to regular customers.feedback

Paul Westra - Stifel

We recommend the selling of Sell-rated Chipotle shares ahead of Chipotle's fourth-quarter 2016 release on Thursday, Feb. 2nd as we suspect that Chipotle's January 2017 monthly comp will likely show little to no sequential improvement in its now 13-month-long sales recovery from food-safety scandals.feedback

Mark Kalinowski

Our belief is that the company generally obtains about 70 to 90 percent of its avocados from Mexico, all of its limes, the majority of its jalapenos, less than half of its tomatoes, and small amounts of other items (e.g., cilantro). In other words, should a 20 percent tariff be enacted for goods imported from Mexico, Chipotle likely would bear the biggest brunt of this potential impact on food costs compared to the other companies we cover.feedback

Matthew DiFrisco - Guggenheim Partners

Chipotle is fighting to restore historical sales volumes and operational highs while maintaining 8 percent unit growth and introducing digital catalysts. We learned just last week the strain digital integration can put on a system. We expect Chipotle's struggles to continue while facing increased fast, healthy format concepts.feedback

Steve Ells - Chipotle Mexican Grill

Returning to our roots of what originally made Chipotle great has helped refocus all of our strategies toward the guest experience. In the upcoming year we intend to continue to simplify and improve our restaurant operations, utilize creative marketing to rebuild our brand, and further the roll-out of our digital sales efforts. All three of these strategic initiatives are centered on improving the guest experience and restoring customer affinity for the Chipotle brand, and we are confident in our teams' abilities as we start this new year.feedback

Mark Crumpacker - Chipotle Mexican Grill

It only adds one ingredient not already found in our restaurants, it's easy to prepare, and it's delicious. We don't view new menu items as significant drivers of our business. The simplicity of the Chipotle offering is central to our success.feedback

Jim Cramer

This formula has worked for me as long as I can remember. As far as I can tell, it works because the number of analysts on a stock is a good gauge of how much awareness and interest there is in a name.feedback

Jim Cramer

The key to figuring out when interest has peaked and it is time to sell is by watching the analyst coverage.feedback

Erik Thoresen - Technomic

Menu prices at some fast casual restaurants have risen to a level where the perceived value for a typical consumer has eroded. Add to that the struggles of Chipotle, which represents a sizeable share of the fast casual industry, and it was evident that forecast revisions in for 2016 and 2017 were necessary.feedback

Bill Ackman

We are pleased that Chipotle has taken the important step of refreshing its board, which will position the company for continued growth and long-term success. We look forward to working with the board and management to create sustained value for all shareholders for many years to come.feedback

Dieter Waizenegger

Replacing two or more incumbent directors with diverse candidates experienced in effective human capital management should be the highest immediate priority for the company, given that both its downturn and sluggish recovery have stemmed from inadequate training and staffing, as well as excessive operational complexity.feedback

Neil Flanzraich

This approach has proven to be a very successful formula, but as the company grew, operations became more complicated and less consistent. Given the ongoing challenges facing the company, the board felt strongly that it was best for Steve to resume leadership of the company going forward. This will ensure that his high standards for the guest experience and his unyielding commitment to the company's mission are top priorities.feedback

Danny Meyer - Meyer

I think people are coming back in droves. Even if they're coming back to debate, there's nothing like sitting around a table with some good food with friends and that seems to really be bringing people out and we couldn't be happier.feedback

Jeff Gramm

The food-safety crisis really exposed shortcomings in Chipotle's management and governance.feedback

Matthew DiFrisco - Guggenheim Partners

We see greater downside risk to shares given an optimistic outlook requiring a steep sales recovery and earnings improvement already assumed in current expectations.feedback

Bill Ackman

Our investors should not be concerned that we're in some kind of hostile engagement here.feedback

Jack Hartung - Chipotle Mexican Grill

They are not going to be easy targets, but we thought we owed it to our shareholders to put something out there in terms of what we can deliver.feedback

Mohammad Abu-Ghazaleh - Fresh Del Monte Produce

Particularly in the last six weeks, the prices in Mexico have gone so high. And that was actually by design of the growers, that they stopped picking fruit and stopped picking the avocados, which made a huge shortage in the pipeline. And that pushed the prices up to $70, $80 a box, which is really absurd.feedback

Ramon Paz

The brief delay in shipment of avocados from Mexico has been resolved, and as a result, pricing is returning to seasonal levels.feedback

Mohammad Abu-Ghazaleh - Fresh Del Monte Produce

The pipeline is already back normalizing the supply. However, the prices haven't come down as much as we would like to see.... I hope within the next 30, 40 days, we will see a more normal situation.feedback

Jack Hartung - Chipotle Mexican Grill

Avocado supply declined during the summer, and we, again, experienced higher pricing, although we had hoped that this would be a temporary spike. In recent weeks, though, supply has become even tighter, and pricing had become much more volatile than expected. In fact, we have seen that some competitors recently have posted signs on their doors saying they are out of avocados altogether.feedback

Keith Mestrich - Amalgamated Bank

Chipotle's closed-off and limited governance structure is unsustainable and counterproductive, posing a direct risk to shareholders and the public at large.feedback

Steve Ells - Chipotle Mexican Grill

After operating in three diverse markets, we have determined ShopHouse hasn't demonstrated an attractive unit economic model.feedback

Kate Hogenson - Kobie Marketing

Regular visitors become loyal customers through high customer engagement, superior service and stand-out experiences – not through discounts alone. And it's true brand loyalty that keeps customers coming back.feedback

Will Slaubaugh - Stephens

It's not stabilized much. We've seen it slowly improve, but not at quite the rate where people thought it was going to.feedback

Ari Wald - Oppenheimer Holdings

I would be staying away from this one; I don't think the trend has come around enough. The stock has been beaten up, and we are indeed seeing some signs of stabilization at this $400 level; this is a very important level.feedback

Boris Schlossberg

I think it's a good buy; you know, one of the best ways to make money in the market is to buy great companies when they stumble, and it appears that Chipotle has gotten a handle on all of its health problems, and now, at this point, really seems to be seeing a resurgence.feedback

Ari Wald - Oppenheimer Holdings

We'd rather, if you get a pop, to sell it, rather than if you get a drop, to buy it.feedback

Mike Khouw

[There's been] a lot of bearish sentiment. I think this one might finally surprise to the upside.feedback

Brian Vaccaro - Raymond James & Associates

We are increasingly of the view that lost sales (still down 15-20% nearly a full 12 months after the initial E.coli incident) could prove to be more permanent in nature, which creates additional downside risk in the stock.feedback

Chris Arnold

We will provide a full update on our financials when we release our third-quarter earnings on Oct. 25.feedback

Mark Kalinowski

The company's third-quarter promotions (including but not limited to Chiptopia) do not appear to have had the fully desired effects from the company's perspective.feedback

Chris Arnold

We announce earnings for the third quarter later this month. We'll provide a full look at our financials and where things stand at that time.feedback

Steve Ells - Chipotle Mexican Grill

The reaction to chorizo in the cities that have had it has been overwhelmingly positive, so we're making it available in all of our restaurants across the country. Our chorizo is made with Responsibly Raised chicken and pork, and provides a delicious new option that fits perfectly with the rest of our menu.feedback

Jason Dowd

It's a whole new platform for our customers to express choice and variety.feedback

Jason Dowd

It's a nice way for us to get new flavors into the restaurant. But, it also has a lot of building blocks that can stay there through this promotion and live on in the restaurant. ... We're trying to build up a pantry.feedback

Chris Arnold

We have maintained from the outset that this case is without merit and will vigorously defend our employment practices.feedback

Mark Blanks

It's real customers that are working and need lunch and want it delivered by drone.feedback

Tim Sands

It sounds simple, but it's not. There are a lot of things to work out from a safety point of view – and a policy point of view.feedback

Howard Penney - Hedgeye Risk Management

The last thing that they want is a battle in the courtroom over paying these people money because that keeps it in the news.feedback

Dave Vos - Google

It's the first time that we're actually out there delivering stuff to people who want that stuff.feedback

Ted Marzilli - YouGov

For at least some consumers, the outbreaks from last year still resonate, and for those customers, eating in a Chipotle even today is not worth the risk.feedback

Chris Arnold

We always look to engage with customers on social in a way that is fun and without taking ourselves too seriously. The nature of these tweets is not really a departure at all from what we've done for months, or even years.feedback

Mark Kalinowski

This provides Chipotle with a prominent key shareholder, one that is likely to use its voice pro-actively.feedback

Dieter Waizenegger

Ackman tends to come in forcefully and now everyone on the board, including the two CEOs, is under reconsideration.feedback

Chris Arnold

We just learned yesterday of Pershing Square's acquisition of Chipotle shares. We welcome their investment, and appreciate the confidence they've expressed in our brand, differentiated offering, visionary leadership and strong growth opportunities.feedback

John Hartung - Chipotle Mexican Grill

All the customer research points to the fact that we are recovering in the minds of our customers. In most cases we had bottomed in January, and we have been recovering steadily ever since.feedback

Mark Kalinowski

In general, we'll continue to see Chipotle engage in multiple waves of trying to win back its customers. I think it's going to continue to be a long path back.feedback

Chris Arnold

We are interviewing for a new board member now and considering additional board changes to meet longer-term needs.feedback

Chris Arnold

We have been active in communicating with our shareholders and, as we generally do, are taking action based on their feedback.feedback

Darren Tristano - Technomic

Unfortunately, I think only time is going to help them with the sales hole. I think consumers are very forgiving, but it's going to take more time.feedback

David DuBois - Chipotle Mexican Grill

When filing for the 'Tasty Made' registration, Chipotle's legal team would have inevitably known of us at Tasty Burger, since they would have had to do a search of existing marks/registrations and come across ours. All of this leads us to believe that Chipotle has intentionally chosen to proceed with the 'Tasty Made' name and mark without regard to the obvious infringement.feedback

Steve Ells - Chipotle Mexican Grill

Early fast food burger restaurants generally had focused menus. We think there's great strength in that original fast food model and wanted to create a restaurant built around that. Making only burgers, fries and shakes with really great ingredients, we think we can appeal to peoples' timeless love of burgers, but in a way that is consistent with our long-term vision.feedback

Nick Setyan

You have to differentiate between a good stock and a good business. I think that even the most bearish guys in the world are assuming that Chipotle is going to get their sales back. Whether it's in 2018 or 2019 or 2020, they will get their sales back, the problem is their margin structure is going to look extremely different coming out of this crisis than going in.feedback

Jeffrey Bernstein - Barclays

It looks like it's going to take a lot longer if it ever does get back to full strength.feedback

Jeremy Scott - CLSA

Chiptopia [rewards program] will be a key catalyst for traffic rebuild, in our view.feedback

John Glass - Morgan Stanley & Co. International

And while comps should begin to improve in the [second half of 2016], our work has compelled us to rethink the rate of improvement and commensurate margin gains in both '16 and '17, as well as longer term.feedback

John Glass - Morgan Stanley & Co. International

We are downgrading ... based on new evidence that the sales recovery will remain more protracted than the market believes, and possibly more costly as a result, as CMG likely needs to ramp up marketing spend to lure consumers back in.feedback

Jim Cramer

Never assume that just because something happened, it has to make sense because the market always is supposed to make sense. That's nonsense.feedback

Jim Cramer

When that occurs, you want to take advantage of the irrationality, not buy into it by chasing stocks or panicking out of them, Remember, nobody ever made a dime panicking.feedback

Chris Arnold

We are aware of the post made on Twitter, however there have been no reports of illnesses at any of our New York restaurants. Moreover, we have excellent health department scores throughout the city, and we continue to have the highest standards of food safety in our restaurants.feedback

Mark Shambura - Chipotle Mexican Grill

We are changing the way people think about and eat fast food. That starts with using excellent ingredients, and preparing those ingredients using classic cooking techniques. A Love Story' illustrates how competition propelled these two once-simple concepts to become something neither of their founders envisioned – reliant on limited time offers, vast menus and heavily processed food.feedback

Nick Setyan

I think they're probably more susceptible than any other restaurant out there to such a crisis. I do think there's probably a higher percentage of customers that aren't coming back on a permanent basis.feedback

Andrew Charles - Cowen and Company

We're debating visibility of the next month, let alone next year. But we think they're going to move more toward normalized earnings as time progresses, and time will help heal the wounds.feedback

Randy Garutti - Shake Shack

We have continued to execute our growth strategy and drive record results and engagement with our guests while making crucial investments in our team and our Shacks.feedback

Jack Hartung - Chipotle Mexican Grill

I would not expect a loss in the second quarter. the company expects costs to ease.feedback

Håkon Helgesen

While Chipotle claims that its sales are on a gradual path to recovery, the results from the first quarter of its new fiscal year suggest otherwise.feedback

Steve Ells - Chipotle Mexican Grill

As our sales are on a gradual path to recovery, we remain focused on our mission of changing the way people think about and eat fast food. The best approach to re-building our business is to proudly serve safe and delicious food in our high-quality restaurants every single day, which is exactly what we will continue to do.feedback

Dieter Waizenegger

The last three quarters were a crucial time for Chipotle to demonstrate competent leadership in crisis. In contrast, the response has been publicly labeled as a mere PR blitz - one that was slow, superficial and unconvincing.feedback

Dieter Waizenegger

With the company facing slowing momentum and potential growth challenges going forward, Chipotle is in need of genuinely independent oversight now more than ever. Shareholders must intervene now.feedback

Joe Fersedi

Sales are still down quite a bit, but they've improved meaningfully.feedback

Ashley McCown

Chipotle needs months and months of clean bills of health before they put this in their rear view mirror.feedback

Tushar Parashar - Vivaldi Partners

People who are seriously loyal are easy to win over. A free burrito is not enough to get you to come back.feedback

Steve Odland

I think the bigger issue is they need to fix the underlying food safety issues ... which caused the stock price hit.feedback

Lynne Collier - CRT Capital

The publicity around this news announcement will be another negative data-point that may affect consumer demand.feedback

Chris Arnold

We are hosting a national team meeting to thank our employees for their hard work through this difficult time, discuss some of the food safety changes we are implementing, and answer questions from employees.feedback

Matthew Corrin

Like millions of other people, we at Freshii are big fans of Chipotle. We figured the least we would do was look after their customers while Chipotle pauses to recalibrate.feedback

Matthew Corrin

If a few Chipotle customers fall in love with a Freshii menu item, we hope they'll come back to both stores more often.feedback

Steve Ells - Chipotle Mexican Grill

We face these difficult times now and need to reassure our customers that this can't happen again, and that we are going to reduce the risk of this kind of outbreak from occurring again to near zero.feedback

Bob Derrington - Telsey Advisory Group

I'm not sure, quite frankly, they'll ever have the halo they did prior to the outbreak.feedback

Chris Arnold

As a matter of policy, we don't comment on pending legal actions, but will offer our full cooperation.feedback

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